Our Process

To ensure that the advice we give is precisely tailored to your needs, we have designed and developed a three stage process.

Stage 1

1) The Relationship

At the outset we establish and define our professional relationship with you. This includes agreeing the way that we will work with you to achieve your financial goals and includes how and when we are remunerated.

2) The Knowledge

We will take the time to establish what your goals are and what your desired future lifestyle looks like. Only by fully understanding what you are trying to achieve can we provide appropriate advice. Having understood your goals we gather full details of any existing plans and policies you have so we can gauge how far you have come. All information will be carefully stored and used by us to develop your financial plan. As your circumstances change we will also update your information and factor it into your financial goals and objectives for your future.

3) The Analysis

Our experience and technical knowledge is supported by a range of analytical tools which enable us to manipulate your financial needs and evaluate the suitability of any existing arrangements.

4) The Presentation

We will develop and present your financial plan to you in plain English and in a way you will understand. We will agree how you wish to proceed with our recommendations and any actions to be taken as a result.

Stage 2

5) The Plan Implementation

We will project manage the implementation of your plan using our efficient systems and processes to ensure everything is done in a timely manner. This includes preparation of paperwork, submission to counter parties and ongoing liaison to ensure correct handling. We keep you informed of progress at key stages.

Stage 3

6) The Concept Membership

Once you have reached your desired destination it is vital that your plan is regularly checked and reviewed to take account of changes to personal circumstances as well as an evolving economic and legislative environment.

The exact specification of the Concept Membership service will be agreed with you following the implementation of you plan.

We would suggest an annual review to benefit from the monitoring of your investment portfolios on a monthly basis and the ongoing access to the Concept team via telephone or e-mail.

If you choose Gold or Platinum as your level of Membership, any implementation, changes or adjustments following your annual review will be implemented at no additional cost.