Fiona Macdonald

Fiona Macdonald

Practice Manager

I joined Concept Financial Planning in August 2016 as our Practice Manager. I spent the previous 20 years working within the education sector, having worked as a Deputy Head Teacher and Acting Head Teacher for the last 7 years.

My past experience of leading whole school and small group initiatives has been beneficial to the running and managing of the team at Concept. In my role as Practice Manager, I makes sure that the team adheres to the British Standard and ISO, having a keen eye for detail and continually looking for improvements in our service delivery.

I have had the opportunity to develop my skills as a life coach, having been trained by Dr Neil Suggett as part of a leadership programme, and have used these skills in a variety of situations including supporting other members of the team with their continuing professional development.

I have a close bond with our “top dog” Reuben who keeps me on my toes when he is in the office whilst he makes sure the other members of his team pull their weight!

Interests

When I have time I like to work in my garden, putting into practice some of the tips I get from my RHS monthly magazine! I also try to put some time aside to go to my local golf club, where I have been learning to play golf for what seems forever, and hope to be let loose on the course sometime soon.

Qualifications

  • BA Hons in Education with Qualified Teacher status
Paul Richardson

Paul Richardson

Managing Director, Financial Planner, ISO 22222 Certified, Pension Specialist

Pascale Fontaine

Pascale Fontaine

Director, Financial Planner, ISO 22222 Certified, Investment Specialist

Jamie Bray

Jamie Bray

Business Development Manager

Hugh Austen

Hugh Austen

Accounts Manager

Miya Mackrell

Miya Mackrell

Administrative Assistant

Reuben

Reuben

Top Dog

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