Hugh Austen

Hugh Austen

Accounts Manager | The “Pastries” Provider

Experience

Hugh began his career in Financial Services in 1976 as an agent for Pearl where he then progressed to a Senior Financial Advisor. He stayed at Pearl for 21 years until November 1997. After leaving Pearl, he joined Royal Sun Alliance as a tied agent which was on a self employed basis. It was in 2000, that he then obtained Independent Financial Adviser status with Countrywide Advisers. His role involved the undertaking of many duties, including, advisory, compliance and administration duties. He left Countrywide after two years to start his own business as an IFA and continued doing this until 2010 when he joined the team at Concept.

Expertise

  • Developing new relationships with potential clients and professional connections
  • Maintaining service standards in line with the ISO 22222 certification, from the point of total customer experience and satisfaction

Interests

Hugh’s hobbies include reading, music and photography.
He has combined two of his hobbies where, one of his pictures takes pride of place on the front cover of the book – ‘The History of Horse Training at Epsom’.

Paul Richardson

Paul Richardson

Chartered Financial Planner /Chief Executive

Carl Wilkinson

Carl Wilkinson

Financial Planner

Dawn Keeling

Dawn Keeling

Financial Planner

Fi Macdonald

Fiona Macdonald

Practice Manager

Alison Lee

Alison Lee

Administrator

James Whitehead

James Whitehead

Technical Analyst

Colin Selway

Colin Selway

Business Development Manager

Reuben

Reuben

Top Dog 2006 – 2021

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